YES24 TICKET

Stray Kids 2ND ＃LoveSTAY ＇SKZ’S CHOCOLATE FACTORY＇

subtitle: :
Genre: : [Live Concert]
Date: : Feb 12 - 13, 2022
Venue: : Olympic Park Olympic Hall
Age Limit: : 7 years and over
Show inquiry: : global_yesticket@yes24.com
Time: : 150 minutes

Ticket Price

※ Please make sure you are signed up and logged in prior to the purchase.
※ Credit card(Except for American Express cards issued outside of Republic of Korea and China Union Pay cards) and PayPal is available for payment.
※ Please note that some of payment methods may not be able to use when you place your order.

Stray Kids 2ND #LoveSTAY ‘SKZ’S CHOCOLATE FACTORY’ Additional Seating Open Notice

Thank you for all of the love and support for the Stray Kids 2ND #LoveSTAY ‘SKZ’S CHOCOLATE FACTORY’.

Due to all of the support STAY has shown, on January 17th, the FANCLUB PRESALE, all seats for both dates completely sold out.

Therefore, we have decided to open additional seating.

These additional seats are in sections that provide a limited view. As we have decided to open these seats with the hope that more fans can experience the show, we ask for your understanding even though you may find these seats uncomfortable. Please keep this in mind before reserving tickets for these seats.

Ticket Reservation Information

Ticket Open: January 19th, Wednesday, 2022 8PM (KST) (Included as part of GENERAL SALE ticket openings)

Ticket Price: Reserved Seating (Limited View Seats): 77,000 KRW

Reservation Platform: YES24

Seats to be opened : Parts of 2nd Floor Section A2, E2

*Precautions

1. One can only reserve 1 ticket per person, including the ticket purchased through the FANCLUB PRESALE. One cannot reserve tickets to sessions already reserved through the FANCLUB PRESALE, thus can only reserve seats for other sessions.

2. These seats are on the sides of each end of the stage, proving a limited angle view which blocks one from seeing the entire stage. Because these seats are not as comfortable as the general seats, please keep this in mind for refunds for these reasons are not allowed.

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For everyone, admission is only allowed when you can present a full vaccination certificate or a negative COVID-19 test result. (PCR, Rapid antigen test)

If you cannot prove and present any of those documents above at the entrance of the venue, you will not be allowed to enter the show hall.

Please note that ticket refunds and cancellations/changes cannot be made due to this.

We would like to inform you that this performance may be postponed, canceled, or re-booked according to the "COVID-19" situation and social distancing plans and guidelines of the government and local governments.

Please understand that the application of the standards is inevitable, considering the safety of visitors as a top priority.

When booking a ticket, it is considered that you have agreed to the guidelines of this show. Please, be aware of all the instructions and details on the official reservation site before booking the ticket.

TICKET RESERVATION ANNOUNCEMENT

▶ FANCLUB PRESALE : Monday, January 17, 2022 20:00-23:59 (KST) (Purchase Limit: In all performances 1 ticket per person.)

- Fanclub presale is exclusively open for STAY 2nd Generation, and it's a members-only product available on YES24.

- Before FANCLUB PRESALE, please complete your STAY 2nd Generation Verification.

- When using FANCLUB PRESALE, automatic discounts will be applied so you can purchase tickets at membership price.

▶ GENERAL SALE : Wednesday, January 19, 2022 20:00~ (KST) (Purchase Limit: 1 ticket per person for each show.)

- Only 1 ticket per person, including the ticket purchased through the FANCLUB PRESALE. Reservations are not available on the day of FANCLUB PRESALE, and you can make a reservation of only other sessions.

※ To be able to collect and view the concert, please make sure to reserve tickets for yourself under your name only. If you are not the person who made the reservation, you cannot watch the show.

How to cancel my ticket

- Please confirm 'My Ticket→Click →Purchase/Refund. And click "Cancellation" button
Cancellation Policy
- > Cancellation Deadline
  1. (Show on Tue~Sat) available till 5 pm prior to show day to cancel
  2. (Show on Sun/Mon) available till 11am on Sat. to cancel
  3. (Show on hollidays/the day after hollidays)
     - (Show on the day after hollidays) same as above #1,#2
     - Not availble to cancel on hollidays
     * After the due has passed, no cancellation/change/refund
  
  > Cancellation Fee
  1. No Cancellation Fee is available in 7 days from purchase date.
  2. 8 days from purchase date
     - ~ until 10 days before showday : Musical, Concert, Classic, Ballet 4,000won per 1 ticket / others 2,000 won per 1 ticket (But, 10% of paid amount)
     - 9 days before showday ~ 7 days before showday : 10% of paid amount
     - 6 days before showday ~ 3 days before showday : 20% of paid amount
     - 2 days before showday ~ 1 day before showday : 30% of paid amount
  
  * No.2 policy will first be applied.
  * If your cancellation is in within ten days from event day even if it is in within 7 days after booking, cancellation fee will be charged.
  1. · Booking fee can be refund until 23:59 on the day of the purchasing, Otherwise impossible.
  2. · Delivery charge won't be refund for ticket that delivered or returned.
  3. · Each different show has different cancellation policy. Please check the policy for relevant show.
Refund Policy
- 1. Credit Card
  - After 4~5 days(businees days) of purchase, credit card approval will be cancelled.
  - Cancellation fees and booking fees can be charged depending on the time of cancellation, and refunds will be made except for the fees.
  - If you have already received the ticket, the delivery fee is non-refundable.
  - If your order is unpaid, approval details and purchase cancellation are available
  If you cancel orders after payment with card charge, it will be deducted next month
  - If you cancel orders after payment, it takes three to seven(3~7) days
  - Refund date is depend on credit card company's policy. please call credit card company for more details.
- 2. PayPal
  - All refunds will be sent back to the payment method of your original payment.
  - If you paid by Credit of Debit card, your refund will go to your card within 30 days.
  - If you paid by PayPal Cash or Bank transfer, your refund will go back to the PayPal balance within 5 business days.
  - Beyond 1 day of the date of the original payment, PayPal's transaction exchange rate ( including a currency conversion spread ) on the date of the refund will apply.
  Therefore, due to changes in fees and exchange rates, you may not be able to receive the full amount of the original payment.(10 cents for PayPal payment fee is not refundable even if the reservation is canceled.)
  - If you need further information, please contact PayPal.

Cancellation Policy
> Cancellation Policy
1. · The validity period of the ACE membership code is 30 days from the date of issue.(ex. When you issued ACE membership code on 12/1,
  the validity period is until 12/31)
2. · If the ACE membership code expires, you can’t use it. You can only get a refund if you cancel it directly on MY PAGE.
3. · For changing to ACE membership, you have to register issued ACE membership code at Lysn.
4. · Before the completion of registration and certification procedure of ‘ACE membership code’ for conversion to ‘ACE membership’ in ‘Lysn’,
  Cancellation of purchase of ‘ACE membership code’ is possible according to the reimbursement policy of YES24, without any separate cancellation fee.
5. · After registration and certification process is completed in ‘Lysn’ (completion of conversion to ‘ACE member’), certain amount of penalty will be incurred,
  and the remaining amount will be calculated and refunded in proportion to the remaining 'ACE membership’ validity period.
6. · When the cancellation fee (refund fee) has been occurred, only in the case that you pay the refund fee first you can cancel the purchase of
  ACE membership code.
7. · If you receive the ‘Membership card and Welcome kit', the shipping fee won't be refunded.
8. · To proceed on reimbursement process, the buyer of the‘ACE membership code’ must also maintain his/her YES24’s membership during the period of
  ‘ACE member’ status from time of purchasing ‘ACE membership code’.
9. · Full reimbursement will be unavailable from time when any of the benefits for “ACE members’ such as preemption for the artist’s concert, paid fan meeting, etc. is already provided or the Welcome Kit and membership card production is already started.
Refund Policy
> Credit Card
1. · After 4~5 days(business days) of purchase, credit card approval will be cancelled.
2. · If your order is unpaid, approval details and purchase cancellation are available. If you cancel orders after payment with card charge,
  it will be deducted next month
3. · If you cancel orders after payment, it takes three to seven(3~7) days
4. · Refund date is depend on credit card company's policy. please call credit card company for more details.